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Head Waiter, Ravello

Ultimo aggiornamento 2024-06-16
Scade 2024-07-16
ID #2179787427
Free
Head Waiter, Ravello
Italy, Salerno, Ravello,
Array June 3, 2024

Descrizione

The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our Guests, demonstrating care, confidence, curiosity and community.

Main duties & responsibilities:

Fulfill the operations of the Food & Beverage outlets, according to the Company policies, high standards and procedures;
Monitor all aspects of the customers’ experience, from the restaurant layout before they arrive to the experience they receive during the service. Act to enhance a flawless service and anticipate Guests’ needs;
Establish and maintain good relationships with all Guests and handle requests and enquiries;
Coordinate and monitor Commis de Rang assigned to him/her;
Contribute to the achievement of the economic targets of the outlet.

Soft skills required

Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. Use and interpret non-verbal behaviors to enhance understanding.

Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them. Manage own emotions in challenging situations.

Collaboration: be able and willing to work as a team player. Share information and skills and actively seek and provide feedback.

Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues. Demonstrate a can-do attitude. Demonstrate a sense of urgency and take ownership of own tasks and responsibilities.

Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things. Understand and demonstrate thinking before acting.

Global perspective: treat each other with respect and inclusiveness regardless of position, level or background.

Requirements:

Professional experience preferably at international level in the same role
Demonstrate a passion for attention to detail and excellence
Manage time effectively in order to meet LQA standards requirements
Knowledge of the Microsoft Office package (Word, Excel, Power Point, Publisher)
Excellent communication skills
Fluent in English and Italian
Preferred knowledge of LQA and Forbes standards
Role: Head Waiter
Job Type: Permanent ,

Full Time
Location: Ravello,

Apply for this job now.

Dettagli di lavoro

Tipo di lavoro: Tempo pieno
Tipo di contratto: Permanente
Tipo di stipendio: Mensile
Occupazione: Head waiter

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