We support the brands that trust us to take care of their greatest wealth: their customers.
We are a multicultural team of 1,500 employees based in 10 offices located around the world: Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.
We’re looking for a highly skilled BRAND AMBASSADOR Luxury French & English, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.
Languages knowledge:
French (C1/C2)
English (C1/C2)
Customer relations with Italian and international customers through phone/chat/e-mail
• E-commerce and after-sales support: assisting customers in their online purchases
Contract:
Full time 8 hours a day (40 hours a week) on shifts 5 days a week
Degree and/or experience in e-commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools and specifically of Microsoft Office applications.
Targeted and continuous training on Luxury Brands
• Constant practice of languages and professional growth in the luxury world
