Brand & Reputation Marketing Manager

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At Prime Insights, we build products used by millions of users worldwide in the rewards, gaming,
and survey space. We're a fast-growing company where Marketing, Product, Data, and Creative
work closely together to scale globally.
We're looking for a Brand & Reputation Marketing Manager to own how our brands are
perceived externally across app stores, review platforms, social channels, and employer
branding touchpoints.
This is a new role within the company. We are not looking for someone to maintain existing
processes, we are looking for someone with a strong builder mindset who can create them
from zero.
You'll have high ownership and will be responsible for identifying opportunities, building
processes, creating structure, and pushing initiatives forward independently.
What You'll Do
App Store Reputation
Own App Store & Google Play ratings/review strategy across all apps
Monitor trends, sentiment, and recurring user feedback
Partner with Customer Support, Product, CRM, and Marketing teams
Build initiatives that improve ratings and user perception
Trust & Reputation
Own reputation across Trustpilot, Reddit, , and similar platforms
Monitor sentiment and recurring complaints
Identify risks and opportunities
Build action plans that improve trust and perception
Social & Influencer Perception
Monitor how users, creators, and influencers discuss our apps
Understand recurring narratives and trends
Recommend strategies that improve brand perception
Employer Brand
Support Prime Insights employer branding initiatives
Improve visibility across Glassdoor, Linked In, Great Place to Work, and related channels
Build Systems & Processes
Define workflows and create scalable processes from scratch
Build reporting, structure, and playbooks
Drive initiatives with high ownership and little oversight
What We're Looking For
3+ years in Brand, Reputation, Marketing, Community, Social, Consumer Insights, or
related fields
Strong builder mindset
Comfortable creating processes and systems from zero
High ownership and self-driven execution
Strong analytical and communication skills
Fluent English
Very Important:
We strongly value people who actively use AI tools like Chat GPT, Claude, and similar
platforms in their daily workflow.
We want someone who thinks in systems and uses AI to improve speed, efficiency, research,
analysis, and process building.
Nice to Have:
Mobile app experience
ASO or app store experience
Social listening or review platform experience
Influencer ecosystem knowledge
Employer branding experience
If you enjoy building from zero, spotting patterns, improving perception, and using AI to work
smarter, we'd love to hear from you.
How to Apply
Use the Easy Apply button.
Important: We are not considering freelancers working on multiple projects simultaneously. xrdbqlu This is a full-time position for a dedicated professional who is ready to commit to a single product ecosystem and contribute meaningfully to its long-term success.